Effective Date: September 15, 2025

Provision Heating & Air (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and advertising.

1. Information We Collect

• Personal Information: Name, phone number, email, address, and service details submitted through forms, calls, or scheduling.

• Service Information: Details about HVAC units, service requests, and appointments.

• Automatic Data: Browser type, device, IP address, and usage data collected through Google Ads, Meta Ads, and analytics tools.

2. How We Use Your Information

We may use your information to:

• Provide HVAC services and manage appointments

• Communicate with you about quotes, service updates, and invoices

• Improve our website and advertising performance

• Comply with legal obligations

3. Third-Party Services

We use trusted third-party providers, including:

• Housecall Pro for scheduling, invoicing, and customer communication

• Google Ads and Meta Ads for targeted advertising and lead generation

• Analytics tools (Google Analytics or similar) for site performance tracking

These providers may collect and process your data according to their own privacy policies.

4. Cookies and Tracking

We use cookies and tracking pixels from Google and Meta to measure ad performance, track conversions, and improve user experience. You may adjust cookie preferences in your browser settings.

5. Data Sharing and Security

We do not sell your personal information. Data is shared only with trusted providers necessary to deliver our services. We take reasonable measures to safeguard your data against unauthorized access.

6. Your Rights

Depending on your location, you may have rights to access, update, or request deletion of your personal information. To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect information from children.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 [email protected]
📞 (509) 999-4775

9. Updates to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.